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Your Full Name (*)

Your Email Address (*)

Company Name (*)

Contact Phone Number (*)

What is your company's primary industry?
—Please choose an option—Biotechnology/Life SciencesFinance/InvestmentManufacturing/EngineeringProfessional Services (e.g., Consulting, Legal)Other

What is the scope of your business operations?
—Please choose an option—Mainland China OnlyPrimarily Mainland China with some overseas businessMultinational enterprise with a branch in ChinaChinese company planning global expansionOther

How would you describe your current IT management model? (Select all that apply)
No dedicated IT staff, employees handle basic issues1-2 part-time/full-time IT staff handling daily operationsIn-house IT team manages most IT assets and operationsFully outsourced to traditional IT vendors (project/fault-based)Hybrid modelOther

In the past year, what were your biggest IT challenges? (Select all that apply)
System stability/downtime affecting operationsCybersecurity incidents (e.g., viruses, ransomware)Compliance pressure (e.g., Xin Chuang, MLPS)Uncontrollable or unclear IT costsSlow IT support response timesLong lead times for new IT projectsLack of strategic IT planningOther

What are your company's top 3 business objectives for the next 12-24 months?

In your view, what role should IT play in achieving these objectives?

Please rate the IMPORTANCE of these IT capabilities to your business:
1 star = Low Importance, 5 stars = High Importance

System Stability & Performance

Network Security & Risk Management

Regulatory Compliance (e.g., Xin Chuang, Data Localization)

Cost Efficiency & Transparency

Business Agility & Innovation Support

Daily IT Support & User Experience

IT Strategic Planning & Consultation

Please rate your current SATISFACTION with these IT capabilities:
1 star = Low Satisfaction, 5 stars = High Satisfaction

System Stability & Performance

Network Security & Risk Management

Regulatory Compliance

Cost Efficiency & Transparency

Business Agility & Innovation Support

Daily IT Support & User Experience

IT Strategic Planning & Consultation

What is the most critical value you hope to achieve through IT? (Select all that apply)
Accelerate innovation and time-to-marketEnhance operational resilience and uptimeOptimize and predict IT costsStrengthen security posture and compliance confidenceFree up internal team focus on core businessOther

Which IT service model do you prefer?
—Please choose an option—Project-based: Pay per specific needBreak-fix: Call when something breaksIT-as-a-Service (ITaaS): Integrated, proactive subscription modelUnsure, willing to learn more

If considering ITaaS, what attracts you most? (Select all that apply)
Single point of accountability, no multi-vendor hasslePredictable costs for simpler budgetingAccess to strategic IT planning and consultationAccess to enterprise-grade IT capabilitiesSaving internal effort from managing IT vendorsOther

What core capabilities should an ideal IT partner have? (Select all that apply)
Deep local market knowledge (China regulations, practices)Global service vision and capabilitiesStrong technology integration skills (e.g., AI, Cloud)Specific industry experience and success casesExpertise in strategic transitions like Xin ChuangProactive security and compliance managementOther

How valuable would a clear IT roadmap be for your business?
Extremely valuable, this is what we needSomewhat valuable, willing to learn moreUncertain, depends on the specific plan and costNot very valuable, our current model works fine

Which departments or roles are typically involved in major IT partnership decisions?

What is your ideal timeline for making a decision?
Within 1-3 monthsWithin 3-6 months6+ monthsNot yet determined, depends on the proposal

What additional information would help you decide? (Select all that apply)
Case studies relevant to my industryA preliminary IT assessment or diagnosticDetailed service catalog and SLAsAn introduction to Xin Chuang transitionsOther